At multiplecollectionsstore@gmail.com, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not satisfied with your order, we are here to help.

Returns

You have 3 to 4 days from the date you receive your order to initiate a return. To be eligible for a return, please ensure the following:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• You must provide a receipt or proof of purchase.

To initiate a return, please contact our customer service team at multiplecollectionsstore@gmail.com or call us at 03345629505 with your order number and reason for the return. We will provide you with instructions on how to proceed.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund. If your return is approved, we will process your refund, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges

If you need to exchange an item for a different size or color, please follow the same steps as for returns. Once we receive the item you wish to exchange, we will ship the replacement item to you.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exceptions

Certain items are non-returnable. These include:

• Gift cards
• Sale items

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at multiplecollectionsstore@gmail.com or call us at 03345629505 with details and photos of the defect. We will arrange for a replacement or refund.

Contact Us

If you have any questions about our return and refund policy, please contact us at multiplecollectionsstore@gmail.com or call us at 03345629505.

Thank you for shopping with multiplecollectionsstore@gmail.com!